Pasteurised Donor Human Milk – Frozen (100 mL Bottles)

How Our Donor Human Milk Is Prepared

Every bottle of pasteurised donor human milk (PDHM) begins with the generosity of a mother who has donated her breast milk to help another family.

At Mother’s Milk Bank Charity, we follow a carefully managed process to prepare donor milk for babies who need it.

Donor Screening and Collection

All milk donors complete an initial health assessment and undergo required blood screening before their milk is accepted.

Donated milk is collected and transported under controlled cold-chain conditions to our Brisbane facility.

Processing and Safety Testing

Once received, donated milk is checked, weighed, labelled and stored in commercial freezers.

The milk is then prepared in 100 mL bottles and pasteurised to reduce the risk of harmful microorganisms.

Samples are collected before and after pasteurisation and submitted for external microbiological testing. Milk is only released for distribution once the required quality and safety checks have been completed.

Understanding Our Processing Fees

The donor human milk itself is provided free of charge.

As a registered charity, Mother’s Milk Bank operates on a cost-recovery model. Processing fees help cover the essential services required to make donated milk available to families, including:

– Donor screening and blood testing

– Collection and refrigerated transport

– Milk handling, pasteurisation and packaging

– Microbiological testing and quality assurance

– Frozen storage and distribution

These fees support the safe preparation and delivery of donated human milk; they are not a charge for the milk itself.

Help Us Support More Families

Mother’s Milk Bank relies on the generosity of donors and supporters to help families access pasteurised donor human milk.

Financial contributions help us subsidise processing fees and extend our support to more babies and families.

Support Mother’s Milk Bank Charity

Delivery & Storage Information

We offer several collection and delivery options to help families across Australia access pasteurised donor human milk (PDHM).

Available Delivery Options

1. Free Collection — Brisbane & Gold Coast

Collect your order from one of our participating collection hubs. Collection arrangements and availability will be confirmed before pickup.

2. Local Delivery — Brisbane & Gold Coast

Local delivery may be available within the service areas of our collection hubs. Available options and delivery charges depend on your address.

3. Overnight Courier — Specialised Cold-Chain Delivery

Frozen donor milk is shipped in a specialised pharmaceutical cooler designed for temperature-controlled transport.

The cooler includes a prepaid return label. Once your milk has arrived, please attach the label to the outside of the empty cooler and make it available for courier collection.

Important: Overnight courier orders are dispatched Monday to Wednesday only, helping reduce the risk of shipments being delayed over a weekend.

4. Qantas Freight

For orders of 50 or more 100 mL bottles, airport-to-airport cold freight may be available from Brisbane.

Orders must be collected from the destination airport on the day of arrival. Please contact us to confirm availability and arrangements.

5. Custom Delivery Arrangements

Need an alternative delivery option? Contact our team to discuss your requirements.

Frozen Milk Storage

Frozen pasteurised donor human milk has a shelf life of three months from the date of pasteurisation, provided it is stored according to the supplied instructions.

Please check the date and storage information on your bottles when your order arrives.

Availability & Fulfilment

Orders are subject to available stock and completion of final quality testing.

Larger orders may be fulfilled across multiple deliveries to maintain availability and quality. We recommend ordering early wherever possible.